# Overview

### 1) What is a License?

A License is the authorization to use the software for a specific account or device. It ensures your access is valid and active.

### 2) What is a Package?

A Package defines the set of features and limits available for your account (e.g., Free, Standard, Pro).

### 3) How are License and Package different?

* **License** = proof of usage rights (per account or per device).
* **Package** = what features and limits you get (based on your subscription).

### 4) How do I check my License status?

In cPanel, go to **Account > License** to see if your license is active and when it expires.

### 5) How do I know which Package I am using?

Check **Account > Subscription** for your current package type and its expiry date.

### 6) Can I upgrade my Package?

Yes. You can upgrade anytime from **Account > Subscription**, and the new features will be activated immediately.

### 7) What happens when my License expires?

The account and devices stop collecting or syncing data until you renew the license.

### 8) Do different Packages affect the Agent app?

Yes. The Agent app will only enable features allowed by your current Package.

### 9) Can I transfer a License to another account?

No. Licenses are bound to the registered account and cannot be transferred.

### 10) How many devices are supported per Package?

The number of devices depends on your Package (e.g., 1 device for Free, up to 5 or more for Pro)