# Battery Issues

#### 🔋 FAQs – Battery Saving & Background Operation

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**1. Does the Agent app drain the battery?**\
The Agent app is optimized for background operation and consumes minimal power. However, features like real-time GPS tracking can use more battery, depending on the frequency and accuracy settings.

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**2. How can I reduce battery usage while using the Agent app?**\
You can configure lower GPS update intervals, disable high-accuracy mode, or turn off features like live tracking when not needed. These options are available in the Admin app or control panel.

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**3. Will Android automatically kill the Agent app to save battery?**\
On some devices (especially Xiaomi, Huawei, Samsung), Android’s battery optimization settings may prevent background services from running properly. We recommend disabling battery optimization for the Agent app.

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**4. How do I disable battery optimization for the Agent app?**\
Go to:\
**Settings → Apps → MyPhones Agent → Battery → Battery Optimization**\
Then select **“Don’t optimize”** or **“Allow background activity”** depending on your Android version.

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**5. Is there a power-saving mode in the Agent app itself?**\
Yes. The app may include a built-in **Battery Saver Mode** that reduces data collection frequency and postpones non-critical sync operations when the battery is low.

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**6. Will the Agent app still work when the screen is off or the phone is idle?**\
Yes — if properly configured and excluded from battery optimization, the app will continue working in the background even when the device is idle.

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**7. Can I allow GPS tracking only when charging or connected to Wi-Fi?**\
Yes. You can configure settings to limit data uploads or tracking only when the device is charging or connected to Wi-Fi, saving battery and data.

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**8. Can the Agent app notify me when the battery is low on the target device?**\
Yes. The Admin dashboard or app can be configured to send notifications when the monitored device reaches a low battery threshold.